Five Apology Letter Samples | Personal and Business — Englet

Aji Sutarmaji
5 min readMar 1, 2021

Apology letters are usually written when somebody or a company does something wrong to somebody else or to another company. The following five apology letter samples and templates are the most general apology letters people write. See if one them matches your need. See also a few tips on how to write an apology letter.

How To Write Apology Letters

When we do something wrong that hurts somebody, it is extremely necessary that we take a quick action to rectify the problem so that It will not harm your business. One of the best way to do this is by writing an apology letter. An effective letter of apology can improve a relationship and grow your business effectively. To make an effective letter of apology, we must pay attention to the following techniques :

  1. Write the apology letter as soon as possible after we do something wrong (within one or two days).
  2. Write a brief letter that explains the situation.
  3. Do not defend ourselves by blaming the situation or someone else.
  4. Assure the recipient that you will not repeat your regrettable behavior in future.
  5. Tell the recipient that you value your relationship with him or her.
  6. Back up your apology letter with appropriate behavior at the next available opportunity.

can not only repair your relationship but also improve the quality of your relationship. In the long term it can An effective apology letterboost your business’s growth.

Apology for Delaying Payment

[Letterhead]

[Date]

[Recipient’s Name]
[Department/Division]
[Company’s Name]
[Company’s Address]
[City], [Country/State] [Zip Code]

Dear Mrs./Mr./Madam/Sir:

We do apologize for delaying our payment. We really do not want to make our payment late but [Reason(s)]. That’s why we were not able to make payment on time. Nevertheless, [Compensation]. We, herewith, [Compensation].

Thank you for your discretion regarding our account.

Sincerely

[Your Full Name]
[Your Title]

Download the apology letter template for delaying payment here.

Apology Letter Samples for Forgetting a Date

I am sorry for forgetting our lunch date yesterday. It was completely my fault. I was so busy at work that I didn’t remember I had a lunch date with you.

How about I treat you to lunch at the new Mexican restaurant Amor’s tomorrow at 12:30PM? I have marked this date in my planner so I will not forget about it.

I’d just like to apologize again for missing the lunch date.

[Your Address]

[Your City], [State & Zip Code]

Dear [Your Friend’s First Name],

Your Friend,

[Your Name]

Apology Letter Sample for Late Order Delivery

Dear Mr. Newman:

We apologize for the late delivery of your order. We have just implemented a new delivery system that still has a few items to be accomplished, but we made sure your order fixed and sent it out this morning. With this new delivery system, I guarantee that we can handle your order faster and better in future. For your trouble, we have enclosed a $30 gift certificate which can be used at any of our stores any time. We would like to apologize for the delay of your order and any inconveniences this must have caused you.

[Letterhead]

[Recipient’s Name]
[Recipient’s Address]
[City, State, Zip Code]

Dear Mr./Mrs./Sir/Madam:

We apologize for the late delivery of your order. [Mention the reason(s)]. [Give extra explanation for the reason if necessary]. [Say and guarantee that the recipient will get better service in future]

For your trouble, [Say the compensation]. We would like to apologize for the delay of your order and any inconveniences this must have caused you.

Download the apology letter for late order delivery template.

Apology Letter Samples for Order Cancellation

Attention : Mr. Michael Boston

Dear Mr. Boston:

Following up our order no. 123, we herewith would like to inform you that we cancel our order. Because you cannot deliver our order in time, we have just ordered all the items we need from another factory . We hope that you can handle our order faster and better in future. We would like to apologize for any inconvenience this must have caused you.

Apology Letter Template for Order Cancellation

Letterhead

Dear Mr. ….:

Sincerely,

[Your Name]

Apology Letter Samples for Sending Wrong Goods

Clearance Holland Purchasing Agent

Columbus Shoe Street Columbus, MI 48002

September 29, 2020

Dear Mr. Johnson:

Your complaint letter about the items that are not in accordance with your order has been received and we understand its contents. Therefore, we apologize for the error and we will immediately withdraw the item and replace it with the goods you order.

In future we guarantee that it will not happen again. We appreciate your understanding and hope we have corrected our mistake to your satisfaction.

John Bailey

Customer Relations Manager

[Letter Head]

[Recipient’s Address]

[City, States, Zip Code]

Dear Mr./Mrs./Sir/Madam:

Your complaint letter about the items that are not in accordance with your order has been received. We understand its contents. Therefore, we apologize for the error and we will [Action to be Taken].

In future we guarantee that it will not happen again. We appreciate your understanding and hope we have corrected our mistake to your satisfaction.

[Your Name]

[Your Title]

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Originally published at https://englet.com on March 1, 2021.

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Aji Sutarmaji

Meet Aji , a seasoned baby boomer with a passion for education and communication. His experience has honed his skills to be an excellent educator and author.